Introduction
Clearing calls are one of the most important steps in the UCAS Clearing process. They can feel nerve-wracking, but being well-prepared can make all the difference. A Clearing call is often your chance to make a strong impression on admissions staff, explain your interest in a course, and secure an offer.
This guide will walk you through exactly how to prepare, what information to have ready, and how to stay calm under pressure.
Quick Start Checklist
- Gather your UCAS ID, Clearing number, and grades.
- Research the courses and universities you’re calling.
- Prepare a short script about why you want the course.
- Write down questions to ask admissions staff.
- Practice staying calm and professional on the phone.
Step 1: Gather Key Information
Before you pick up the phone, make sure you have:
- Your UCAS ID and Clearing number (from UCAS Hub).
- Your qualifications (A-levels, IB, or equivalent).
- A list of courses and universities you’re calling.
- Pen and paper to take notes.
Step 2: Research Universities
Admissions staff will expect you to know why you’re calling them specifically. Research the course details, entry requirements, and modules so you can show genuine interest.
Step 3: Prepare Your Talking Points
Think of the call as a mini interview. Prepare to explain:
- Why you’re interested in their course.
- What skills and experiences make you a strong candidate.
- How you’ve prepared for university study.
For example:
“I’m particularly drawn to your psychology program because of its focus on research methods. In my IB coursework, I developed strong analytical skills by designing my Extended Essay, which I believe will prepare me well for this degree.”
