How do I delete my account, and what happens to my data?

How to delete your account

1. Open Settings, then the Account tab.
2. Scroll to the bottom of the page, to Danger Zone.
3. Choose Delete my account, then Delete account in the dialog that opens.

There is one confirmation dialog and nothing to type. The moment you confirm, you are signed out and you cannot sign back in.

In the mobile app

The app deletes the same account in the same way, with the same result.

1. Open the settings menu, then tap Profile under Account.
2. Scroll to Danger zone.
3. Tap Delete Account, then Delete.

What happens to your data

Confirming removes three things: your sign-in record, so the email address and any Google, Apple or Microsoft login attached to it stop working; your customer record with our payment provider; and your account in our database, together with the study data linked to it. Some of what you made, such as a flashcard deck, stays in our systems with nothing left linking it to you, and you cannot get it back.

You are signed out at once, and the rest of the deletion finishes in the background. There is no grace period, no waiting period and no undo. We cannot restore a deleted account, and neither can support. Signing up again with the same email address gives you a new, empty account.

If you are on a paid plan

Deleting your account cancels a subscription you bought on our website, and it cancels it immediately. You do not get money back for the part of the period you have already paid for. Subscriptions bought directly from RevisionDojo are non-refundable. If you want to stop paying but keep your work, cancel the plan instead of deleting the account.