How can we help?

Answers to the questions students ask us most.

Plans & billing

Getting started

Studying

Your account

Coursework & marking

Teachers & schools

Troubleshooting

Still stuck?

Message us and a real person will get back to you. We answer most questions the same day.

Plans & billing

What's the difference between Free, Plus and Pro?

How do I cancel my subscription?

What do I get for free?

Can I get a refund?

When am I charged, and how do I get an invoice?

How do I upgrade or change my plan?

How do I update my payment card?

My payment failed. What happens now?

I subscribed in the iPhone app. How do I cancel?

Getting started

What is RevisionDojo?

Which subjects and curricula do you cover?

How do I set up my subjects and exam session?

How do I change the site language?

Is there a mobile app?

Studying

How do I find my subject and its resources?

Why can't I see notes, flashcards or past papers for my subject?

What is energy and how do I get more?

How do notes, lessons and flashcards work?

How do I use past papers and predicted papers?

Can I download or print notes and cheatsheets?

How does the study planner work?

I found a mistake in a question or note. How do I report it?

Your account

How do I sign in? I forgot my password

I can't get into my account

How do I change my email address?

How do I delete my account, and what happens to my data?

How do I change or add my subjects?

How do I change my name, username or profile picture?

Can I share my account with a friend?

How do I stop getting emails from RevisionDojo?

Coursework & marking

How does IA, EE and TOK marking work?

How do I upload my coursework for marking?

My coursework came back with 0 marks or failed to grade

How do I read my coursework feedback and marks?

How does the plagiarism and AI checker work?

What happens to the coursework files I upload?

Teachers & schools

How much does RevisionDojo cost for a school?

How do I set up a classroom and add students?

How do I join my teacher's class?

What can I do as a teacher?

Troubleshooting

I paid but I don't have access

The site is slow or will not load

A video will not play

Something is broken. How do I report it?

Still stuck?

Plans & billing

What's the difference between Free, Plus and Pro?

How do I cancel my subscription?

What do I get for free?

Can I get a refund?

When am I charged, and how do I get an invoice?

How do I upgrade or change my plan?

How do I update my payment card?

My payment failed. What happens now?

I subscribed in the iPhone app. How do I cancel?

Getting started

What is RevisionDojo?

Which subjects and curricula do you cover?

How do I set up my subjects and exam session?

How do I change the site language?

Is there a mobile app?

Studying

How do I find my subject and its resources?

Why can't I see notes, flashcards or past papers for my subject?

What is energy and how do I get more?

How do notes, lessons and flashcards work?

How do I use past papers and predicted papers?

Can I download or print notes and cheatsheets?

How does the study planner work?

I found a mistake in a question or note. How do I report it?

Your account

How do I sign in? I forgot my password

I can't get into my account