IB Business Management Unit 5: Operations Management - Production Methods, Production Planning and Management

5.1.1 The Role of Operations Management

5.2.1 Job Production

5.2.2 Batch Production

5.2.3 Mass/Flow Production

5.2.4 Mass Customization

5.3.1 Features of Lean Production

5.3.2 Methods of Lean Production

5.3.3 Cradle-to-Cradle Design and Manufacturing

5.3.4 Quality Control vs. Quality Assurance

5.3.5 Methods of Managing Quality

5.3.6 Impact of Lean Production and TQM on an Organization

5.3.7 Importance of National and International Quality Standards

5.4.1 Reasons for a Specific Location of Production

5.4.2 Reorganizing Production Nationally and Internationally

5.5.1 Total Contribution vs. Contribution per Unit

5.5.2 Aspects of a Break-Even Chart

5.5.3 Effects of Changes in Price or Cost on Break-Even Analysis

5.5.4 Limitations of Break-Even Analysis

5.6.1 The Local and Global Supply Chain Process

5.6.2 JIT vs. Just-in-Case (JIC)

5.6.3 Stock Control Charts

5.6.4 Productivity Metrics

5.6.5 Cost to Buy (CTB) vs. Cost to Make (CTM)

5.7.1 Crisis Management vs. Contingency Planning

5.7.2 Factors Affecting Effective Crisis Management

5.7.3 Impact of Contingency Planning

5.8.1 Importance of Research and Development (R&D)

5.8.2 Addressing Customers’ Unmet Needs

5.8.3 Intellectual Property Protection

5.8.4 Innovation

5.9.1 Data Analytics

5.9.2 Databases

5.9.3 Cybersecurity and Cybercrime

5.9.4 Critical Infrastructures

5.9.5 Virtual Reality

5.9.6 Internet of Things (IoT)

5.9.7 Artificial Intelligence (AI)

5.9.8 Big Data

5.9.9 Customer Loyalty Programs

5.9.10 Managing and Monitoring Employees: Digital Taylorism

5.9.11 Data Mining for Decision-Making

5.9.12 Benefits, Risks, and Ethical Implications of Advanced Technologies