MYP Design Usability Testing Questionbank

During a think aloud session, a tester becomes silent while studying a screen. How should the moderator respond?

Ask, 'What are you thinking now?'

Ask, 'Have you noticed the button in the top corner?'

Point towards the area containing the correct control.

Explain what the unfamiliar icon means.

Question 2

A tester first selects “Messages” while trying to contact technical support, then finds the correct route through “Help.” Which recorded measure most directly captures the tester's initial expectation?

The first click

The screen's loading time

The tester's age percentile

The number of prototype versions

Question 3

A team's first few sessions reveal several problems, but later sessions mostly reveal problems already recorded. What best explains this pattern?

Moderators should stop recording a problem after its first occurrence.

A prototype can contain only a fixed maximum of five usability problems.

Different testers often encounter the same problems, so additional sessions can repeat existing findings.

Later testers automatically become more skilled because earlier sessions have taken place.

Question 4

A designer records brief notes during testing but waits a week to expand them into findings. Why could this weaken the usefulness of the evidence?

Usability findings are valid only on the date of the session.

The recorded task times become less accurate as the week progresses.

A delayed write-up prevents the designer from changing the prototype.

Small details and context may be forgotten even when the main outcomes are recorded.

Question 5