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(or: the story’s attitude toward what’s happening)
Narrative tone
Narrative tone is the writer’s or narrator’s attitude toward the subject, characters, or events.
Tone is how the narrator feels about what they’re telling you.
You can analyse tone using PEEL.
Solution
The narrative tone of the extract is sarcastic, which shapes the reader’s understanding of the narrator as frustrated and emotionally defensive. This is evident in the line, “Oh great. Another message left on read. Exactly what I needed today.” The exaggerated positivity of “oh great” contrasts with the negative situation, suggesting the narrator does not genuinely feel optimistic. This use of sarcasm allows the narrator to express irritation indirectly, rather than admitting disappointment or hurt. As a result, the tone positions the reader to recognise the narrator’s emotional state while also questioning how honestly they are presenting their feelings.