IB Digital Society 4.7B Social Class Key Definitions

The use of software, often AI, to make or heavily shape decisions about people, such as allocating benefits or flagging fraud, with little or no human involvement. It is fast and consistent but can encode bias and remove the chance to explain or appeal a decision.

The use of technology to perform tasks without human intervention.

The gap between people who have reliable access to digital systems and the skills to use them and those who do not, a gap that tends to follow existing lines of income, age, geography, and ability.

Giving people access to useful, affordable financial services such as saving, sending money, and borrowing. Digital tools like mobile money can extend it to those without a bank account, though access still depends on a device and network and is set by private providers.

An economy in which people offer short-term services and commissions via digital technologies.