Notes for B1.1.5 Task analysis - IB | RevisionDojo
B1.1.5 Task analysis Notes
Task Analysis for User Understanding
Definition
Task Analysis
Task analysis is the process of observing and studying a user as they perform a task, to understand how they interact with a product or system. The goal is to identify steps, challenges, and opportunities for improvement in the user experience.
Note
Task analysis is not just about observing what users do, it's about understanding why they do it and how they feel during the process.
Why Is Task Analysis Important?
Empathy Building: Helps designers understand the user's perspective.
Identifying Pain Points: Reveals areas where users struggle or experience frustration.
Design Improvement: Provides insights into how a product or system can be optimised.
Steps in Task Analysis
Define the Task: Clearly outline the task you want to analyze.
Observe Users: Watch users perform the task in their natural environment.
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Definition
Paywall
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Note
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Tip
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What is task analysis?
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Note
Introduction to Task Analysis
Task analysis is the process of observing and studying a user as they perform a task, to understand how they interact with a product or system. The goal is to identify steps, challenges, and opportunities for improvement in the user experience.
NoteTask analysis is not just about observing what users do, it's about understanding why they do it and how they feel during the process.
Why Is Task Analysis Important?
Empathy Building: Helps designers understand the user's perspective.
Identifying Pain Points: Reveals areas where users struggle or experience frustration.
Design Improvement: Provides insights into how a product or system can be optimized.
AnalogyThink of task analysis like a detective solving a mystery. You break down the clues (steps) to understand the bigger picture (user experience) and identify where things go wrong (pain points).
