Marisol Gelato (MG)
1. Marisol Gelato (MG) makes and sells ice cream through 60 outlets in coastal resort towns. Demand is heavily seasonal: the third quarter of the year accounts for most of the trading.
2. MG's marketing director prepares a sales volume forecast for each quarter, using the previous three years' figures and a judgement about weather and visitor numbers. The forecast is used to plan production, staffing and the purchase of ingredients.
3. In February 2025 MG's board set a target of increasing sales volume by 15% over the year. During the second and third quarters MG's outlet managers were given discretion to reduce prices to attract passing trade.
4. MG's marketing director reported to the board in January 2026 that "we beat our volume forecast in both of our peak quarters, by 15% each time. On that evidence the pricing decision was the right one, and I recommend we continue it in 2026."
5. MG's finance director has asked for the recommendation to be examined before the board agrees to it. MG's ingredient and outlet costs rose by 4% over 2025.
Table 1: Marisol Gelato, forecast and actual sales volume by quarter, 2025
| Quarter | Forecast sales volume (000 litres) | Actual sales volume (000 litres) |
|---|
| Q1 | 250 | 200 |
| Q2 | 400 | 460 |
| Q3 | 800 | 920 |
| Q4 | 300 | 240 |
Table 2: Marisol Gelato, sales revenue by quarter, 2025
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