2.7.2 Approaches to Conflict in the Workplace Notes

Employee Strategies

1. Collective Bargaining

DefinitionCollective bargaining Collective bargaining is a process where employees, often represented by trade unions, negotiate with employers to improve wages, benefits, and working conditions.

1. Collective bargaining can lead to structured,** long-term** solutions.
2. However, it may fail if employers refuse to negotiate.

ExampleIn Germany, trade unions have successfully used collective bargaining to secure higher wages and better working conditions for workers in the automotive industry.

2. Work-to-Rule

DefinitionWork-to-rule Work-to-rule is a form of industrial action where employees strictly adhere to their job descriptions, refusing to perform any additional tasks or work overtime.

There's a low risk of job loss, but is less impactful than strikes.

ExampleDuring a dispute with management, nurses in the UK worked-to-rule by only performing essential duties, highlighting their critical role in patient care.

3. Strike Action

DefinitionStrike actionStrike action involves employees withdrawing their labor entirely, halting production or services to pressure employers into meeting their demands.

1. Strike action is a strong leverage tool,
2. But can cause financial loss for employees and disrupt essential services.

Example* In 2020, Indian farmers organized a massive strike, supported by** millions** of workers, to protest against new agricultural laws.

• The strike led to negotiations and eventually the repeal of the laws.

Common MistakeStudents often assume that strikes always lead to positive outcomes for employees. However, prolonged strikes can weaken a business, leading to job losses even if demands are met.