Rational consumer choice
Economic theory where consumers make choices in their best self-interest trying to maximize utility.
Most economic models and theories are based on the idea that decision-makers maximise their own satisfaction:
- Consumers maximise their utility (satisfaction from buying a good or service).
- Producers maximise their profits.
- Workers maximise wages.
- Investors maximise returns.
However, as we will discover in this section, these assumptions may not always hold.
Assumptions behind the rational consumer choice
Consumer Rationality
Rational consumer choice assumes that consumers are rational. In economics, consumer rationality exists when consumers follow these three principles:
- Completeness.
- Transitivity.
- Non-satiety.
Completeness
- Consumers can always rank goods and services in order of preference.
- They can state with certainty whether they prefer good $X$ to good $Y$, $Y$ to $X$, or if they are indifferent between the two.
Transitivity
- Preferences remain consistent and do not cycle.
- For example, if a consumer prefers good $X$ to good $Y$, and good $Z$ to good $X$, they will also prefer good $Z$ to good $Y$.
Non-satiety
- More is always better.
- Having more of a good or service is preferred because it increases utility or satisfaction.
Utility Maximisation
- Consumers aim to maximise utility in each of their choices.
- Given a budget constraint, they choose the goods or services that lead to them having the most utility.
Perfect Information
- Assumes consumers have access to all relevant information about their options (e.g., prices, quality, alternatives).
- Hence there is no uncertainty in their decision.
Imagine there are 3 goods. One slice of Pizza, A bowl of Pasta and 2 Burgers.
- It is assumed you can rank the 3 by your preferences always,
- If you had more of any item, then it would be better.
- You know all the information you need about them for you to rank them (how much each costs, how much utility they bring you...).
- You will eat the one you prefer the most (derive the most utility from).
Behavioural economics: limitations of the assumptions of rational consumer choice
Behavioural economics
A relatively recent field of economics founded on the notion that human behaviour is significantly more complex than the traditional assumptions of rational consumer choice.
- Behavioural economics highlights the psychological, emotional, and social factors that influence decision-making.
- Challenges the idea that consumers always act rationally.
There are 5 main factors that behavioural economics considers to influence the rational consumer choice:
- Biases.
- Bounded rationality.


