Adjusting Production to Meet Strategic Goals
- Jojo is the CEO of a growing tech company.
- Jojo's business is booming, but production costs are rising, and Jojo's supply chain is stretched thin.
- How does Jojo adapt operations to stay competitive and achieve strategic goals?
Outsourcing and Subcontracting: Delegating Tasks to External Firms
Outsourcing
Outsourcing involves hiring external firms to handle specific tasks or processes, allowing a business to focus on its core activities.
Why Outsource?
- Cost Reduction: External firms often operate in regions with lower labor costs or have specialized expertise that reduces expenses.
- Focus on Core Activities: By outsourcing non-core tasks, businesses can concentrate on strategic priorities like innovation or customer service.
- Access to Expertise: Specialized firms bring advanced skills and technologies that may not be available in-house.
A clothing brand might outsource manufacturing to a factory in Vietnam to benefit from lower production costs while focusing on design and marketing.
Risks of Outsourcing
- Quality Control: Less oversight can lead to inconsistent product quality.
- Dependency: Relying heavily on external partners can create vulnerabilities if they fail to deliver.
- Loss of Confidentiality: Sharing sensitive information with third parties can pose security risks.
When outsourcing, establish clear contracts and communication channels to ensure quality and accountability.
Offshoring: Moving Production to Another Country
Offshoring
Offshoring involves relocating production or services to another country to take advantage of lower costs or favorable business conditions.
Benefits of Offshoring
- Cost Savings: Lower labor and operational costs in countries like China or India.
- Market Access: Proximity to emerging markets can reduce shipping costs and tariffs.
- Scalability: Larger labor pools and infrastructure support rapid expansion.
Apple manufactures many of its products in China to leverage cost efficiencies and access skilled labor.
Challenges of Offshoring
- Cultural and Language Barriers: Miscommunication can lead to errors and delays.
- Supply Chain Risks: Political instability or natural disasters in the host country can disrupt operations.
- Ethical Concerns: Offshoring to low-wage regions may attract criticism for exploiting workers.
- Don't confuse outsourcing with offshoring.
- Outsourcing refers to delegating tasks to external firms, while offshoring specifically involves moving operations to another country.
Insourcing: Bringing Tasks Back In-House
Insourcing
Insourcing involves bringing previously outsourced tasks back into the company to regain control and improve quality.


