Business Management IA Exemplar: To what extent should H&M Group… | RevisionDojo
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IB Business Management HL Internal Assessment Example
To what extent should H&M Group accelerate the global expansion of its H&M Pre-Loved resale model to strengthen its competitive position in the global apparel retail market?HL
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7
Official IB Result
22/25
Criteria A: Integration of a Key Concept
4/5
0
3
5
Criteria StrandsPro
A.1Understanding and integration of key concept
Excellent
A.2Connection to organization
Excellent
Criteria Feedback
The student defines the key concept clearly as strategic adaptation and keeps it tied to H&M’s real business situation.
The student links the concept to multiple parts of the investigation, including expansion, brand perception, and financial feasibility.
The student's conclusion shows that they can synthesize the concept rather than just repeat a definition.
At times, the concept is used more as a label for expansion than as a deeper lens for judging the wider organizational impact.
The student could explain more clearly how the change would affect operations, staff, stakeholder perceptions, and brand identity.
The final judgment would be stronger if the student distinguished more sharply between short-term rollout change and long-term transformation.
1.1·Strength
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The student defines the key concept clearly and in an organization-specific way. Framing change as “strategic adaptation” moves beyond a dictionary definition and sets up a concept that can be traced through the rest of the investigation.
1.2·Strength
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The student shows good conceptual understanding by linking change to a broader business-model shift, not just a new product line. This helps the concept remain analytical rather than descriptive.
1.3·Suggestion
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The student could push the concept of change further by explaining the organizational implications of implementing it — for example, how Pre-Loved affects brand identity, store operations, employee training, and stakeholder perceptions, not only expansion scope.
1.4·Question
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What does this suggest about the nature of change at H&M: is the company actually transforming its business model, or mainly adapting the rollout strategy of an existing model? Clarifying this would make the conceptual analysis more precise.
1.5·Strength
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The student integrates change well by showing that the issue is not only market expansion but also whether consumer perceptions must shift for the change to succeed. That creates a stronger conceptual link between strategy and branding.
1.6·Suggestion
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A stronger final step would be to connect this explicitly back to the research question: explain how far that operational change is necessary before expansion can be meaningfully accelerated. That would make the concept fully integrated into the judgment.
1.7·Strength
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The conclusion shows mature conceptual synthesis by tying the tools to a shared understanding of change. This is effective because it avoids treating the concept as a label and instead uses it to structure the final argument.
1.8·Suggestion
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The final recommendation is strong, but it could be even sharper if the student distinguished between short-term change in visibility and longer-term change in brand position. That would deepen the conceptual analysis of what kind of change Pre-Loved can realistically produce.
Criteria B: Supporting Documents
4/4
0
2
4
Criteria StrandsPro
B.1Number of documents
Excellent
B.2Relevance and depth
Excellent
Criteria Feedback
The student uses five relevant supporting documents and keeps them clearly identified throughout the investigation.
The student's source selection is varied, combining survey evidence, company information, independent reporting, and sustainability perspectives.
The student evaluates source limitations thoughtfully, which makes the evidence base more credible and purposeful.
The document base would be stronger with more direct evidence on store-level demand, operating costs, or profitability of resale.
Some sources could be linked more explicitly to the decision about expansion rather than being used mainly as background support.
The student could explain more clearly why certain documents were prioritised over others in the final argument.
2.1·Strength
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The student gives a thoughtful justification for the survey design and acknowledges its limits. This strengthens the document evaluation because it shows awareness of what the primary source can and cannot claim.
2.2·Strength
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The source discussion is strong because it does not just list sources; it evaluates their limitations and purpose. That matters for this criterion because relevance is strengthened when the student explains how each document is used critically.
2.3·Suggestion
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The student could make the document base even stronger by adding at least one source that gives more direct evidence on store-level demand, operating costs, or profitability of resale specifically. That would better support the expansion recommendation.
2.4·Strength
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The student meets the required range of supporting documents and identifies them clearly in the method. This makes the evidence base easy to trace and shows deliberate source selection rather than incidental citation.
2.5·Question
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Which of the supporting documents best demonstrates that this partnership-led expansion would work in practice, rather than just in theory? The student may want to point to the most persuasive document more explicitly here.
2.6·Strength
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The student uses survey data in a precise and comparative way, which strengthens the evidence base. Calculated means make the analysis more convincing than vague claims about consumer perception.
2.7·Suggestion
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The student could briefly explain why the other two variables were excluded from the final map. That would show clearer source discipline and make the choice of supporting documents feel more methodical.
2.8·Suggestion
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The student could strengthen the supporting evidence by explaining exactly how this labour-practice data affects the Pre-Loved decision. A direct link to consumer perception, rollout credibility, or implementation risk would make the source feel more purposeful.
Criteria C: Selection and Application of Tools and Theories
4/4
0
2
4
Criteria StrandsPro
C.1Selection of tools and theories
Excellent
C.2Application and relevance
Excellent
Criteria Feedback
The student chose tools that fit the research question well and that address strategy, customer perception, and financial capacity.
The student applies the tools in a connected way rather than treating them as separate exercises.
The student's financial interpretation is cautious and realistic, which supports the quality of their strategic recommendation.
The student could explain more clearly how each tool changes the decision in practical terms, not just conceptually.
The analysis would be stronger if the student stated more explicitly what the tools do not prove, especially regarding profitability after expansion.
The student could make the operational implications of the strategy choices more concrete.
3.1·Strength
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The student selects the Ansoff Matrix appropriately and explains why it fits the research question. This is good criterion alignment because the tool is used to evaluate strategic risk rather than being included mechanically.
3.2·Suggestion
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The student could strengthen tool application by explaining why the distinction between market development and product development matters operationally. For example, what different investments, risks, or success measures would each strategy imply for H&M?
3.3·Strength
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The student shows effective application by comparing realistic strategic alternatives, not just naming the correct quadrant. That makes the tool analytical because it helps justify the chosen growth path.
3.4·Question
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If the strategy is only “moderate” and “selective,” how much of a change in H&M’s competitive position can the tool realistically predict? Clarifying the expected scale of impact would sharpen the application.
3.5·Strength
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The student applies the strategy tool well by turning the matrix into a practical recommendation. The move from risk identification to mitigation shows that the framework is being used, not just described.
3.6·Strength
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The positioning map is well chosen because it tests whether the strategy can affect customer perception, not just market reach. That is a relevant and purposeful use of a second framework.
3.7·Strength
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The student interprets the liquidity ratio cautiously and correctly. This is effective because it avoids overstating financial capacity and keeps the recommendation realistic.
3.8·Suggestion
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The student could strengthen the evaluation by briefly noting what this efficiency does not prove — for example, it does not automatically mean Pre-Loved expansion will be profitable. That distinction would make the tool application more precise.
3.9·Strength
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The student applies the ratio analysis effectively by turning the figures into a strategic judgment. This is a strong example of a tool being linked directly to the research question.
Criteria D: Analysis and Evaluation
3/5
0
3
5
Criteria StrandsPro
D.1Data selection and use
Excellent
D.2Analysis quality
Excellent
Criteria Feedback
The student uses data purposefully to support comparisons and to judge feasibility rather than just reporting figures.
The student makes sharp comparative judgments, especially when distinguishing the most relevant competitive pressures.
The student balances financial strength against financial constraints well, which makes their evaluation more credible.
The analysis would be even stronger with more direct evidence about store-level demand, costs, and returns from resale expansion.
The student could push the evaluation further by explaining the likely effect of rollout timing and market selection in more detail.
Some of the student's conclusions would benefit from more quantified operational implications.
4.1·Suggestion
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The student could deepen the analysis by discussing whether lower production costs necessarily translate into stronger margins after logistics, store adaptation, and staff training. That would make the financial evaluation more convincing.
4.2·Strength
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The student analyses a genuine implementation risk rather than simply asserting that expansion is good or bad. This strengthens the argument because it connects strategy to uneven demand conditions.
4.3·Strength
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The student makes a sharp comparative judgment using the data rather than reporting brand scores in isolation. Identifying Zara as the more relevant competitor shows real analytical prioritization.
4.4·Strength
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The student evaluates the limits of brand repositioning well here. This is stronger than description because it distinguishes between perception management and underlying operational change.
4.5·Question
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How would the recommendation change if H&M could improve sustainability perception faster than expected? Considering that counterfactual would show how robust the analysis really is.
4.6·Suggestion
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The student should complete the analytical chain by explaining what the liquidity result means specifically for rollout timing and market selection. A more direct link to implementation would make the evaluation more sustained.
4.7·Strength
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The student uses trend data rather than a single-year snapshot, which makes the analysis more credible. Comparing 2024 and 2025 also allows the student to evaluate direction, not just static performance.
4.8·Suggestion
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The final recommendation is clear, but the evaluation would be stronger if the student quantified what “moderate” and “selective” mean in practice. For example, naming target regions, rollout pace, or success metrics would make the judgment more operational.
4.9·Strength
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The student evaluates the evidence well by balancing profitability against liquidity. This shows the ability to weigh conflicting indicators instead of using only the most convenient figures.
Criteria E: Conclusions
3/3
0
2
3
Criteria StrandsPro
E.1Consistency with evidence
Excellent
E.2Answer to research question
Excellent
Criteria Feedback
The student answers the research question directly and clearly.
The student's conclusion stays consistent with the evidence and does not overstate the case.
The student synthesizes the major findings into a coherent final judgment.
The student could sharpen the conclusion by ranking the most important condition for success.
The final recommendation would be stronger if it identified the single biggest barrier or driver more explicitly.
The student could make the operational implications of their judgment a little more specific.
5.1·Strength
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The student synthesizes the findings rather than repeating them. This demonstrates good coherence because the final judgment is built from the interaction of strategy, perception, and finance.
5.2·Suggestion
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The conclusion would be even stronger if it briefly ranked the most important condition for success. Identifying whether sustainability, partnerships, or phased rollout matters most would show clearer evaluative judgment.
5.3·Strength
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The conclusion explicitly answers the research question and retains the qualifications developed in the analysis. This is effective because it gives a definite recommendation without abandoning the evidence-based caution established earlier.
Criteria F: Structure
2/2
0
1
2
Criteria StrandsPro
F.1Organization and structure
Excellent
Criteria Feedback
The student presents the investigation in a logical order that supports the argument well.
The student's headings, table of contents, and signposting make the work easy to follow.
The conclusion is placed appropriately and helps the report feel complete.
The student could improve reader guidance by adding brief explanatory transitions before some figures or tables.
The methodology could more clearly preview how each source type feeds into each stage of the analysis.
6.1·Strength
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The student includes a clear table of contents, which improves navigation and gives the investigation a professional academic structure.
6.2·Suggestion
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The methodology would be even more structured if the student briefly previewed how each source type would feed into each section of analysis. That would make the internal logic of the report easier to track.
6.3·Strength
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The sequencing of tools is logical and supports a coherent argument flow: strategy first, then perception, then finance. This is a strong structural choice because it mirrors how a business decision would actually be assessed.
6.4·Strength
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The section heading and numbered substructure are clear, helping the reader follow the progression of the analysis. That clarity is especially useful in an IA where multiple frameworks are used.
6.5·Suggestion
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The student could make the structure even more reader-friendly by adding a short sentence before the figure that states what the reader should look for. That would help connect the table to the interpretive paragraph that follows.
6.6·Strength
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The conclusion is clearly signposted and placed appropriately after the analysis, which supports a logical and easy-to-follow structure.
Criteria G: Presentation
2/2
0
1
2
Criteria StrandsPro
G.1Required elements
Excellent
Criteria Feedback
The student includes the required presentation elements and keeps the report complete and professional.
The student's visuals are relevant, legible, and well integrated into the argument.
The student's referencing and overall formatting make the submission easy to read and verify.
The student's bibliography would benefit from more consistent formatting across all entries.
A final polish check on spacing, punctuation, and citation style would improve professionalism further.
7.1·Strength
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The research question is focused, evaluative, and clearly connected to the business decision under investigation. This is excellent presentation because it gives the reader a precise line of inquiry from the start.
7.2·Strength
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The methodology is clearly presented and easy to identify, which helps the report feel complete and academically organized.
7.3·Strength
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The labeled figure supports the argument well and makes the comparison between brands easy to interpret. This is effective presentation because it turns abstract survey data into a visible strategic comparison.
7.4·Strength
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The ratio analysis is presented in a way that is easy to follow and directly tied to the written interpretation. That helps the evidence feel integrated rather than pasted in.
7.5·Suggestion
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The student should check that all bibliography links are entered cleanly and consistently. A tidy reference list improves professionalism and makes sources easier to verify, even when the main content is strong.
7.6·Suggestion
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The bibliography is complete in substance, but the student should ensure every entry is formatted consistently to a single citation style. Consistent punctuation, capitalization, and URL formatting would make the final presentation more polished.