account with us, school affiliation, interests, preferences, and any other information that you
add to your account profile.
•
Communications data based on our exchanges with you, including when you contact us
through the Service, social media, or otherwise.
•
Academic content data, such as answers or other content which you upload to our Service
for AI grading and review. When you submit coursework, all uploaded files are automatically
and permanently deleted after 48 hours. The text extracted from your submission through
Optical Character Recognition (“OCR data”) may be retained only to provide ongoing context
for interactions with our AI tutor, JojoAI, such as enabling continued suggestions, feedback,
and related insights after your files are removed. At any time, you may also choose to
permanently delete all of your data, including the retained OCR text, by using the permanent
delete button.
•
User-generated content data, such as comments, questions, messages, and other content
or information that you generate, transmit, or otherwise make available on the Service
(including via interactions with our AI tutor, JojoAI), as well as associated metadata.
Metadata includes information on how, when, where and by whom a piece of content was
collected and how that content has been formatted or edited. Metadata also includes
information that users can add or can have added to their content, such as keywords,
geographical or location information, and other similar data.
•
Other data not specifically listed here, which we will use as described in this Privacy Policy
or as otherwise disclosed at the time of collection.
Third-party sources. We may combine personal information we receive from Students with
personal information we obtain from other sources, such as:
•
Public sources, such as government agencies, public records, social media platforms, and
other publicly available sources.
•
Data providers, such as information services and data licensors
•
Schools you may attend that provide us with information about you.
•
Third-party services that you use to log into, or otherwise link to, your Service account. This
data may include your username, profile picture and other information associated with your
account on that third-party service that is made available to us based on your account
settings on that service, such as Google, that you use to log into, or otherwise link to, your
Service account. Our use and disclosure of information received from Google’s APIs will
adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Data about others. We may offer features that help users invite their friends or classmates to use
the Service, and we may collect contact details about these invitees so we can deliver their
invitations. Please do not refer someone to us or share their contact details with us unless you have
their permission to do so.
B. Information we collect about Representatives.
When you use the Service as a Representative, the personal information you may provide to us
through the Service or otherwise includes:
•
Contact data, such as your first and last name, email address, address, and phone number.
•
Professional data, such as your title, school or company affiliation, and location.
•
Communications data based on our exchanges with you, including when you contact us
through the Service, social media, or otherwise.
•
Marketing data, such as your preferences for receiving our marketing communications and
details about your engagement with them.